The CEO of Alimentation Couche-Tard Inc. highlighted that financially strained consumers with lower incomes are scaling back their visits to the chain's convenience stores. Brian Hannasch made these observations during a recent conference call with analysts discussing the company's latest financial results.
According to Hannasch, these customers are also showing a tendency towards seeking better value and, in some instances, opting for more affordable products. He emphasized that this trend is particularly noticeable in the salty, confectionery, and grocery categories, which represent the softer segments of the company's business.
Hannasch's comments came shortly after the company reported a decline in net earnings attributable to shareholders, amounting to US$623.4 million in the third quarter. This figure represents a decrease of 15.5% compared to US$737.4 million reported a year earlier. The company, headquartered in Laval, Quebec and reporting in U.S. dollars, also noted a decrease in revenues for the quarter ending on Feb. 4, from US$20.1 billion to US$19.6 billion compared to the same period the previous year.
Couche-Tard, known for its Couche-Tard and Circle K banners, attributed the decline in earnings to various factors, including a lower average gross margin from road transportation fuel in the U.S. and softer customer traffic amidst challenging economic circumstances.
Hannasch expressed optimism that this decline is temporary and believes that the weakness in consumer spending among this demographic will not persist over the long term.
In response to the shift towards value-seeking behavior among customers, Couche-Tard has implemented strategies to address this trend. These efforts include marketing private-label products, expanding loyalty programs, and offering promotions such as Fuel Day.
Hannasch also highlighted potential growth opportunities in the company's beverages business. Recent initiatives, such as the introduction of purple Red Bull cans in Europe, have shown promise, particularly in regions where alcohol sales are strong. Additionally, Couche-Tard has partnered with Warner Bros. and Legendary Pictures to promote the "Godzilla x Kong" movie through branded merchandise, including cups and Frosters.
The company aims to leverage growth in the beverages and nicotine categories to offset weaknesses observed in its cigarettes business. Factors contributing to the latter's weakness include a significant tax increase on tobacco products in Hong Kong and reduced tourism in the U.S.
In addition to addressing current challenges, Couche-Tard is focused on integrating European retail assets acquired from TotalEnergies. This deal, valued at 3.1 billion euros and signed in March 2023, includes retail assets in Germany and the Netherlands, as well as a 60% controlling interest in entities in Belgium and Luxembourg.
Despite concerns raised by analysts regarding the recent financial results, some remain optimistic about the company's future prospects. Irene Nattel, an analyst with RBC Capital Markets, acknowledged investor disappointment but highlighted the potential of the TotalEnergies deal to significantly expand Couche-Tard's European footprint.
Following the close of the market on Thursday, Couche-Tard announced the appointment of former Prime Minister Stephen Harper to its board of directors, effective immediately.