Air Canada pilots gathered for an informational picket at Vancouver International Airport in Richmond, B.C., on August 27. With the possibility of a strike on the horizon, Air Canada is getting ready to halt its operations, which could affect tens of thousands of travellers. (Photo by Darryl Dyck, The Canadian Press)


September 11, 2024 Tags:

A looming Air Canada pilot strike could disrupt travel for thousands, as negotiations between the airline and the Air Line Pilots Association (ALPA) remain unresolved. Representing over 5,000 Air Canada pilots, the union is pushing for wage increases to match what pilots in the U.S. earn. Should these talks fail, a strike might force Air Canada to halt operations, potentially affecting tens of thousands of travellers.
Frederic Dimanche, a professor at Toronto Metropolitan University and director of the School of Hospitality and Tourism Management, stressed that Air Canada’s efforts to allow travellers to reschedule flights or offer travel credits are the least they can do. He emphasized that passengers should stay informed about the possibility of a strike and prepare accordingly.

Strike Timeline:

The possibility of a strike is currently held off by a 21-day cooling-off period, which began on August 27, following an overwhelming union vote in favour of a strike. During this time, neither a strike nor a lockout can happen. However, if no agreement is reached, operations could start winding down as early as September 15.

Affected Flights:

If a strike occurs, both Air Canada and its low-cost subsidiary, Air Canada Rouge, will suspend their flights. However, other airlines that partner with Air Canada, such as Lufthansa, and Air Canada Express flights (including Jazz and PAL carriers) will not be impacted and will continue to operate.

The critical date to watch is September 18. If no resolution is found by then, Air Canada’s operations could come to a complete halt at 12:01 a.m., potentially grounding flights for several days before normal services resume.

Passenger Options:

Air Canada is already providing options for those concerned about the potential strike. Passengers who booked tickets on or before September 9, for travel between September 15 and 23, can now make changes to their booking at no extra cost. Rebooking can be scheduled for dates between September 9-14, or from September 24 to November 30.

Passengers who booked through third-party services are encouraged to contact their travel agent or provider for assistance.

Cancellation Policies:

For those looking to cancel their flights, refunds are available for travellers with refundable tickets. If the ticket is non-refundable, a credit will be issued for future travel. Aeroplan members can also cancel flights and have their points refunded. However, credits issued for cancelled flights come with an expiration date and are non-transferable.

Should Air Canada itself cancel your flight, you will receive a full refund regardless of the fare type, and no cancellation fees will apply. The airline may attempt to rebook passengers, though seat availability could be limited.

As tensions rise, Air Canada has warned travellers to be wary of fraud, noting they would never ask for booking details such as reference or locator numbers, which the airline already has on file.

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