A drone shot of Rogers Communications headquarters in Toronto in 2021. (Patrick Morrell/CBC).
Wireless phone users in Canada can expect an increase in their bills as Rogers Communications Inc. and Bell plan to raise prices on some of their mobile plans.
Rogers has confirmed that it will implement price hikes in the coming weeks, affecting certain wireless phone and internet plans, including those of its subsidiary, Fido. The increases, which will vary depending on the customer's plan or bundle, will not apply to those under contract.
While Rogers mentions that many customers will experience a hike of less than $7, some increases may go up to $9 per month. The adjustments will be visible on bills issued after Jan. 17 for customers who have been notified.
Rogers emphasized its commitment to delivering high-quality mobile and residential services, citing efforts to enhance capacity, expand services across communities, and improve customer service tools. The company also highlighted recent measures to make 5G services more affordable, such as introducing a $25 5G plan for low-income customers and offering 5G network access to 4G wireless customers at no extra cost.
In a separate report, Bell is said to be raising prices on certain existing wireless phone plans in February, although the company did not provide comments by the deadline.
These moves come following the merger of Rogers and Shaw Communications last year, a deal that faced regulatory scrutiny due to concerns about reduced competition. Despite promises of lower prices for customers after the merger, both Rogers and Bell are implementing increases, leaving consumers anticipating the impact on their monthly bills.
