The T-Rex Distillery, located in Alberta, Canada, found itself embroiled in a controversy surrounding its four-litre vodka jugs, which garnered attention on social media. The distillery claimed it faced unjust criticism and demanded an apology from the provincial minister for Service Alberta, Dale Nally. Nally had publicly criticized the pricing of the jugs, even though they met all regulatory standards. Yvonne Irnich, the CEO of T-Rex Distillery, expressed frustration over the minister's comments, asserting that they harmed her business unfairly.
The uproar began when Minister Nally questioned the pricing of the vodka jugs, which were being sold for $49.95 at certain stores in Edmonton. Despite the products complying with regulations, Nally deemed the price "offside." Irnich was quick to defend her distillery, arguing that they had done nothing wrong and deserved an apology for the minister's remarks.
The situation escalated when a photo of the jugs at a special sale gained traction on social media, prompting a wave of negative feedback directed at T-Rex Distillery. Irnich described the criticism as an "extreme load of hate" that initially overwhelmed her.
In response to the backlash, T-Rex Distillery announced a halt in production on Monday. Shortly after, Super Value Liquor stores decided to discontinue the special sale price and sell the remaining stock at the regular price of $60. Irnich acknowledged that while the controversy brought publicity, not all of it was positive for the distillery.
Despite the setback, T-Rex Distillery received support from customers praising the affordability of their product. This prompted the distillery to resume production, aiming to reintroduce the jugs on shelves for $56.99 in the near future. Irnich emphasized the importance of meeting the demand for low-priced alcohol, noting that cheaper options were available in the market.
The pricing of alcohol products in Alberta is regulated by the provincial oversight agency, Alberta Gaming, Liquor and Cannabis. While retailers can set their own sale prices, the wholesale cost is determined by this agency.
Minister Nally's concerns about the vodka jugs led to speculation that he might intervene in pricing regulations. However, he clarified that he had no intention of imposing floor prices on alcohol products. Instead, he emphasized the government's support for a free market while prioritizing social responsibility and the well-being of consumers.
In light of the controversy, T-Rex Distillery called for the reinstatement of a rule requiring distilleries to produce at least 80% of their products in-house. According to the distillery, the removal of this rule in previous years had led to price reductions to remain competitive in the market. However, Minister Nally dismissed this suggestion, referring to the rule as unnecessary red tape.
As the situation unfolded, it underscored the complex dynamics between government regulations, consumer demands, and business operations in the alcohol industry. T-Rex Distillery's experience serves as a reminder of the challenges faced by small businesses in navigating regulatory frameworks and public perception.