Invest in tailored employee training to fortify defenses against cyber threats. Expert insights on building a proactive culture of cybersecurity. (IT World Canada)


March 09, 2024

As Cybersecurity Awareness Month wraps up, the spotlight turns to a pressing issue: the cost and time investment of employee awareness training.

Rajiv Gupta, an associate head at the Canadian Centre for Cyber Security, emphasizes the significance of prevention in cyber defense. He argues that upfront training for employees is more cost-effective than dealing with the aftermath of a cyber breach, such as the devastating consequences of ransomware attacks.

Despite the availability of free resources from various sources including software vendors, hardware vendors, and governmental organizations like the U.S. National Institute for Standards in Technology and the Cyber Centre, Gupta stresses the importance of tailored training programs. He highlights that while certain aspects of training may apply universally across an organization, customization is crucial to address specific job roles and responsibilities.

Gupta acknowledges that while some organizations have awareness programs in place, the quality varies significantly. Larger organizations with ample resources tend to have more mature programs, sometimes even linking executive incentives to employee performance on awareness tests. However, Gupta emphasizes that even small organizations can benefit greatly from implementing awareness initiatives.

He outlines key steps for developing an effective awareness program, including understanding sector-specific threats, establishing cybersecurity policies and procedures, and tailoring training content to address policy compliance and common errors. Regular testing, tabletop exercises, and diverse training formats like lunchtime sessions and gamification are also recommended.

Importantly, Gupta stresses the need for ongoing evaluation and adaptation of training efforts, emphasizing that cybersecurity is not solely an IT issue but a challenge that requires engagement across the entire organization.

In conclusion, Gupta advocates for cultivating a positive culture of cybersecurity within organizations, where awareness is championed at all levels and seen as a collective responsibility. By investing in prevention measures and fostering a proactive approach to cybersecurity, organizations can mitigate the risks associated with cyber threats and safeguard their operations effectively.

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