Technology makes work quicker, but being interrupted every two minutes breaks focus and adds stress. CTV
Technology helps us finish tasks faster and easier. But constant interruptions at work can hurt our focus and slow us down. Experts warn that many workers face interruptions every few minutes. These come from meetings, emails, chats, phone calls, and app alerts.
Margaret Yap, a human resources expert, said, “We should use technology to our benefit to help us do our work and try to mitigate the negative consequences.” She stresses that workers and managers must learn to control technology, so it helps rather than harms productivity.
How Often Do Interruptions Happen?
A recent study found workers get interrupted about 275 times each workday. That means interruptions happen every two minutes on average. These frequent breaks in focus make it hard for employees to complete tasks well.
Yap explained, “Interruptions can prevent people from doing work, affect the quality of work and create stress.” Still, she says technology has more benefits than harm, as long as we use it wisely. Workers shouldn’t expect instant replies unless something is urgent.
The Mental Toll of Constant Interruptions
Karen MacMillan, an expert in workplace behavior, warns that interruptions don’t just affect work. They can cause stress and anxiety even after work hours. She suggests turning off devices at times to help focus better.
MacMillan said, “Managing your attention can provide a better mental mindset at work and at home.” She also pointed out that most people think they multitask well but don’t. “We’re actually not, especially when different tasks use the same part of the brain,” she added.
Ways to Protect Your Focus
MacMillan recommends building clear boundaries during work hours. This could mean turning off notifications, keeping phones in another room, or setting quiet work periods. She said using a timer to focus without interruptions for 25 minutes can help a lot.
If coworkers interrupt often, schedule specific times to meet. “Now it’s structured time, and I’m managing it rather than just letting the flood hit me,” MacMillan said.
The Role of Leaders
Leaders must help their teams manage interruptions. MacMillan said, “It would be wonderful if leaders set up some rules about focused work time.” Leaders should ask employees if interruptions feel overwhelming.
If many say yes, leaders can create times with no meetings or interruptions and times for chatting and connecting. This balance helps workers stay productive and social.
Not All Interruptions Are Bad
Scott Schieman, a sociology professor, noted interruptions can be a “double-edged sword.” Sometimes breaks help people avoid sitting too long and provide social interaction. People working from home miss casual chats, while office workers find some interruptions distracting.
He said, “One set of interruptions can be beneficial for some people, but also problematic for others.”
