Alberta's minister for seniors and community and social services says there needs to be greater oversight of organizations that advertise housing and other non-medical supports to vulnerable people. THE CANADIAN PRESS/Todd Korol
Alberta's government has pledged increased oversight of aid organizations and launched multiple investigations into what critics are calling the province's "motel-medicine" approach.
Social Services Minister Jason Nixon addressed reporters at the legislature, acknowledging the need to review regulations governing organizations offering services beyond housing. This follows a recent incident involving Contentment Social Services, which gained media attention when it discharged a partially paralyzed stroke patient from an Edmonton hospital and relocated him to a Travelodge in Leduc.
CBC reported that the patient's wheelchair couldn't fit in the motel room, he was served fast food, and his hygiene needs were neglected. Subsequently, more families shared similar experiences.
Nixon emphasized the importance of quality control, particularly for organizations providing housing along with additional services like laundry and personal care. While continuing care facilities and landlords are regulated, there's a gap in oversight for housing agencies offering broader services.
Nixon shed light on how 27 Contentment clients were transferred to commercial lodgings in Leduc. These individuals, medically cleared to live independently with community support, were mainly Assured Income for the Severely Handicapped (AISH) recipients.
Initially intended for a long-term stay, the arrangement at Travelodge fell through due to unpaid bills. Contentment attempted to return to the vacated apartments, but complications arose as some were rented out to other tenants, with part of the building undergoing fumigation.
As a result, the group was relocated to another hotel, Park Inn by Radisson, where similar issues emerged with outstanding bills. Premier Danielle Smith's office intervened, covering a $25,000 tab to prevent evictions and homelessness.
Despite initial reports indicating 39 individuals requiring assistance, further investigation reduced the number to 27. Twenty-five are returning to the original apartment building, one remains hospitalized, and another opted to stay at Park Inn.
Efforts to reach Contentment's leadership have been unsuccessful, as the organization hasn't responded to requests for comment.
The province has initiated four investigations to address various concerns, including the proper utilization of income support funds and potential elder abuse or neglect.
During question period in the legislature, Premier Smith refused calls from the Opposition NDP to apologize for individuals housed in hotels. She emphasized the government's commitment to rectifying any issues but suggested that most patient discharges proceed smoothly.
In response, NDP Leader Rachel Notley urged clarity from Smith regarding the current situation on the ground, raising concerns about further victims of the UCP's motel-medicine approach.
