CEO of Citigroup, Jane Fraser


JULY 11, 2024 Tags:

Regulators have hit Citigroup with hefty fines totalling $136 million for ongoing failures in managing risks and controls, dealing a blow to CEO Jane Fraser's efforts to reshape the bank. The Federal Reserve and the Office of the Comptroller of the Currency announced the penalties just before Citigroup's second-quarter earnings report. These fines stem from unresolved issues dating back to a 2020 agreement, focusing on shortcomings in risk management, compliance, data governance, and internal controls.

Despite some progress acknowledged by regulators, particularly in simplifying operations, persistent weaknesses remain, notably in data management. Citigroup will pay $75 million to the OCC and $60.6 million to the Fed, adding to the $400 million already paid under the 2020 consent order. Responding to the penalties, CEO Jane Fraser emphasized their commitment to meeting regulatory requirements, acknowledging that progress in their transformation efforts may not always be straightforward.

Following the regulatory announcement, Citigroup's stock saw a slight decline in after-hours trading. Despite challenges, the bank's stock has shown strong performance this year, rising more than 26%. This regulatory action comes at a critical time as Citigroup strives to reinvent itself under Fraser's leadership, focusing on serving large multinational clients and streamlining operations. This strategic shift, initiated approximately two years ago, marks a significant departure from its earlier model as a comprehensive financial services provider.

Fraser, who assumed the helm in 2021, has spearheaded efforts to revitalize Citigroup by divesting unprofitable consumer banking operations and restructuring internal divisions. This transformation seeks to undo the legacy of its sprawling "financial supermarket" approach from the 1990s. Recent investor presentations have highlighted Citigroup's commitment to enhancing its multinational services division, aiming for substantial revenue growth and expense reduction by 2026.

However, despite optimism surrounding its strategic shifts, Citigroup faces ongoing challenges, including strengthening regulatory and compliance frameworks. A recent evaluation of its "living wills" — contingency plans for potential financial crises — revealed deficiencies, indicating areas where improvements are necessary. Regulatory scrutiny remains high, underscoring the need for Citigroup to address these shortcomings swiftly.

In summary, Citigroup's recent regulatory fines underscore ongoing challenges in its efforts to overhaul operations and regain market confidence. While CEO Jane Fraser's leadership has driven significant changes, including a shift towards more targeted business lines, persistent weaknesses in risk management and regulatory compliance continue to pose hurdles. Investors and stakeholders will be closely watching Citigroup's next steps as it navigates these challenges and strives to achieve its transformation goals.

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